Incoming line7:02 AM · 4°F
Northfield Fuel
Order line · Concord, NH
Tap to call the order line
00:00
Uses your microphone. The call is recorded to improve the demo, and ends after 5 minutes.
Who to be on the call
Pick a caller and say the line in bold. Then talk to it the way a real customer would: interrupt it, change your mind, ask about the price.
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Margaret Olsen NF-1042
"Hi, I need 150 gallons of heating oil."
It finds her account, quotes today's price and books a delivery day.
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Dave Kowalski NF-1107
"I ran out of propane this morning."
It gives the safety steps, explains the leak test, and alerts the on-call driver.
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Linda Hart NF-1210
"Can I get a fill this week?"
Her account has a past-due balance, so it arranges a call back from the office instead.
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A new customer
"Do you deliver to Hopkinton?"
It checks the delivery area and takes the details for the office.
Give the account number when it asks. On a real line it recognizes the caller's phone number instead.
Like it? It answers your real number.
- Built on your business. Your delivery area, minimums, prices and customer list. It quotes prices, delivery days and account details from your system, never from memory.
- Your number stays the same. Calls reach it when every line is busy or the office is closed. Your team still answers when they can.
- Orders land where you work. Each order goes into your system or sheet, the customer gets a text, and emergencies reach your on-call phone.